BOWL / PRIVACY NOTICE
Your note stays
your information.
Effective July 31, 2026
What we collect
When you contact Bowl Creative, we collect the name, email address, optional phone number and message you choose to provide. We also record limited technical context—such as the page or section where the inquiry began, submission time and a unique submission identifier—so we can route, troubleshoot and avoid duplicating the inquiry.
How we use it
We use this information to read your inquiry, respond, understand what you may need and maintain the resulting business conversation. We do not sell contact-form information or use it to make automated consequential decisions.
Service providers
Bowl uses Resend to deliver inquiry emails and Crisp to provide live conversation when available. These providers process the information needed to operate those services under their own terms and privacy commitments.
Site measurement and reliability
We record a limited set of first-party events—such as a form starting or succeeding, a conversation opening, or a site error—to understand whether the website works. These events contain the page path and event name, not your message, contact details, advertising identifiers or cross-site tracking data. Bowl does not use advertising cookies on this site.
What not to send
Do not send passwords, payment-card details, protected health information or other confidential or regulated material through the website form or chat. We will establish an appropriate channel if a project later requires sensitive information.
Retention and your choices
We retain inquiry information only as long as reasonably needed for the conversation, business records, security and legal obligations. To ask what information we hold, request a correction or deletion, or raise a privacy concern, email a@bowlcreative.com.